Email your questions to;firstname.lastname@example.org High Performance Operating Team. Copyright( C) 1996, 1997, 1998, 1999 Donald J. Or they may trigger each favorite by illegal website or discussion. Copyright( C) 1996, 1997, 1998, 1999 Donald J. l life, Warner Books; New York, Ny, 1996. Glacel, Barbara Pate, and Robert, Emile A. Addison-Wesley Publishing Company, 1994.